Effective Date: January 2025
At ProTurnkey, we are committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA). This policy explains how we collect, use, store, and safeguard your information when you visit our website, www.proturnkey.co.za, or engage with us directly.
1. Responsible Party
ProTurnkey
Email: isabella@proturnkey.co.za
Tel: 021 422 2940
We are the responsible party for the processing of your personal information.
2. What Personal Information We Collect
We collect and process the following personal information:
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Full name
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Email address
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Contact number
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Company name (if applicable)
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Project details or service enquiry content
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IP address and website usage data (via cookies and analytics)
3. How We Collect Your Information
We collect personal information:
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When you complete our contact or enquiry forms
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When you email or call us
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When you interact with our website
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Through third-party analytics and cookies
We only collect information that is necessary and relevant to the service you have requested.
4. Purpose of Collection
We collect your personal information to:
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Respond to your enquiries and provide relevant services
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Communicate with you during the course of a project or consultation
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Improve our website and services
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Comply with legal and regulatory obligations
We will only process your information for the purpose for which it was collected and not for any unrelated purpose.
5. Consent
By using our website or submitting your details to us, you consent to the collection and use of your personal information as described in this policy. You may withdraw your consent at any time by contacting us at isabella@proturnkey.co.za.
6. Sharing of Personal Information
We do not sell or rent your personal information. We may share your data with service providers or partners only when necessary to fulfil our services and always under strict confidentiality and legal compliance.
7. Protection of Information
We take appropriate and reasonable technical and organisational measures to safeguard your personal information against loss, theft, unauthorised access, disclosure, or destruction.
8. Retention of Data
We retain personal information only as long as necessary to fulfil the purposes for which it was collected, or as required by law.
9. Your Rights
You have the right to:
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Access the personal information we hold about you
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Request correction or deletion of your information
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Object to or limit the processing of your data
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Lodge a complaint with the Information Regulator
Contact Information Regulator:
Website: https://www.justice.gov.za/inforeg/
Email: inforeg@justice.gov.za
Phone: 010 023 5207
10. Cookies and Website Tracking
Our website uses cookies and analytics tools to track user activity and improve performance. You can disable cookies via your browser settings.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
12. Contact Us
For any questions or requests relating to your personal information, contact:
Email: info@proturnkey.co.za
Phone: 021 422 2940
